TY - BOOK AU - Stiff,Dan TI - Sell the brand first: how to sell your brand and create lasting customer loyalty SN - 0071470425 (hb) U1 - 658.827 PY - 2006/// CY - New York PB - McGraw-Hill KW - Branding (Marketing) KW - Customer relations KW - Customer loyalty KW - Brand name products KW - Brand language KW - Brand staircase KW - Selling brands KW - Brand culture KW - Consumer satisfaction KW - FMS N1 - It's all about the brand -- The importance of brands -- Speaking brand language -- The core components of brand selling -- The buyer stair-step -- The brand staircase -- Challenges and opportunities -- Understanding the buyer and seller -- Mindsets -- Motives -- Migration -- Selling brands in the business-to-consumer setting -- The lifestyle connection -- Migrating the consumer to brand -- Selling brands in the business-to-business setting -- Differences in selling to the trade -- Migrating the trade buyer toward the brand -- Impact on company culture -- Building the branded culture ER -