@book{4160,
	author = {Spiro, Rosann L.},
	title = {Management of a sales force},
	publisher = {McGraw-Hill/Irwin},
	year = {2003},
	address = {Boston},
	note = {Rev. ed. of: Management of a sales force / William J. Stanton, Rosann Spiro. 10th ed. c1999.}
}