Shahid Iqbal Mughal (22110) <br/><br/>
Investigating the impact of customer relationship management on patient loyalty  the role of safety as a moderator 

 - Islamabad  (unpublished)  2021 
 - v, 75 p.  : ill.  ; 29 cm.  +CD 
<br/><br/> Submitted in partial fulfillment of the requirement for the degree of Master of Science in Health care management to the Faculty of Management Sciences  Includes bibliographical references and appendix  Thesis Supervisor: Raja Zohaib Ghafoor 
<br/><br/>Thesis (MS)--Riphah International University, 2021 
<br/><br/><br/>English 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Health care management--Private hospital satisfaction--Customer relationship management--Patient loyalty--Patient satisfaction--FMS
<br/><br/><label>Dewey Class. No.: </label>658.382  / SHA