00900nam a22001697a 4500040003600000082001700036100003200053245011900085260003500204300003600239500015600275500005300431500004300484502005500527546001200582650013600594  cRiphah International University  a658.382bSHA  aShahid Iqbal Mughal (22110)  aInvestigating the impact of customer relationship management on patient loyaltybthe role of safety as a moderator  aIslamabadb(unpublished)c2021  av, 75 p.b: ill.c; 29 cm.e+CD  aSubmitted in partial fulfillment of the requirement for the degree of Master of Science in Health care management to the Faculty of Management Sciences  aIncludes bibliographical references and appendix  aThesis Supervisor: Raja Zohaib Ghafoor  aThesis (MS)--Riphah International University, 2021  aEnglish  aHealth care managementvPrivate hospital satisfactionvCustomer relationship managementvPatient loyaltyvPatient satisfactionvFMS