TY - BOOK AU - Spiro, Rosann L. TI - Management of a sales force SN - 0072398876 (pbk) U1 - 658.81 PY - 2003/// CY - Boston PB - McGraw-Hill KW - Sales management KW - Sales force organization KW - Personal selling process KW - Evaluating sales performance KW - Directing sales KW - Force operations KW - Sales planning KW - FMS ER -