Kotler, Philip Johan Bowen James Makens
Marketing for hospitality and tourism
- New Delhi Pearson Education 1996
- 909 p. : ill. ; 25 cm.
8129705095 (pbk)
Marketing
Service industries-Marketing
Hospitality industry
Tourism--Tourism marketing--Strategic planning--Marketing environment--Consumer behavior--Market segmentation--Internal marketing--Pricing products--Distribution channels--Professional sales--FMS
658.8 / KOT