TY - BOOK AU - Chaston, Ian TI - Knowledge-Based marketing : the twenty-first century competitive edge SN - 817829396 X (pbk) U1 - 658.83 PY - 2004/// CY - New Delhi PB - Response Books KW - Marketing research KW - Market research-methodology KW - Construction knowledge plans KW - Knowledge-based positioning KW - Customer relationships KW - Product knowledge KW - E-commerce KW - FMS N1 - Included Index . ER -