TY  - BOOK
AU  - Gerhard 
TI  - Mastering the essentials of sales : what you need to know to close every sale 
SN  - 0071473866 (hb)
U1  - 658.81 
PY  - 2006///
CY  - New York 
PB  - McGraw-Hill 
KW  - Sales management
KW  - Selling
KW  - Selling power
KW  - Customer satisfaction
KW  - Sales success
KW  - Costumer relationships
KW  - Selling problems
KW  - Sales leader
KW  - FMS
N1  - Index Included.
ER  -