TY - BOOK AU - Schiffman,Leon G. TI - Consumer behavior SN - 9789673498420(pbk) U1 - 658.8342 PY - 2020/// CY - Malaysia PB - Pearson KW - Consumer behavior KW - Marketing research KW - Consumer perception KW - social marketing KW - Consumer motivation KW - Marketing segmentation KW - FMS N1 - Includes bibliographical references and index ER -