Evans, James R. <br/><br/>
Total quality  management, organization and strategy 

 - Australia  Thomson Learning  2005 
 - xii, 467 p.  : ill.  ; 24 cm. 
<br/><br/><label>ISBN: </label>8131501892 (pbk) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management--Strategic management--Organization theory--Organizational behavior--Leadership--Empowerment and motivation--Customer-Supplier relationships--FMS
<br/><br/><label>Dewey Class. No.: </label>658.562  / EVA