Lasalle, Diana  Terry A. Britton <br/><br/>
Priceless  turning ordinary products into extraordinary experiences 

 - Boston  Harvard Business School Press  2003 
 - xvii, 182 p.  23 cm. 
<br/><br/> Includes bibliographical references (p. 163-172) and index. 
<br/><br/><label>ISBN: </label>157851746X (hb) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Product management--Industrial design--Consumer behavior--Experience engagement process--Product component--Service component--Environment component--Customer with love--FMS
<br/><br/><label>Dewey Class. No.: </label>658.5752  / LAS