00630cam a22001454a 4500 157851746X (hb) 658.5752 LAS Lasalle, Diana Terry A. Britton Priceless turning ordinary products into extraordinary experiences Boston Harvard Business School Press 2003 xvii, 182 p. 23 cm. Includes bibliographical references (p. 163-172) and index. Product management Industrial design Consumer behavior Experience engagement process Product component Service component Environment component Customer with love FMS BK 0 0 0 0 IMC IMC 2012-08-16 Purchased: Alvi Books Islamabad 250.00 4 1 658.5752 LAS 3504 2023-08-02 00:00:00 2023-08-02 1 2019-02-21 BK 4223 4223