TY  - BOOK
AU  - Bazerman, Max H.
TI  - Predictable surprises : the disasters you should have seen coming, and how to prevent them 
SN  - 1591391784 (hb)
U1  - 658.477 
PY  - 2004///
CY  - Boston 
PB  - Harvard Business School Press 
KW  - Emergency management
KW  - Disasters
KW  - Predictable surprises
KW  - Cognitive roots
KW  - Organizational roots
KW  - Political roots
KW  - Mobilization
KW  - FMS
N1  - Index Included.
ER  -