TY  - BOOK
AU  - Rosenfield, Maxine
TI  - Telephone counselling: a handbook for practitioners
SN  - 9780230303362 (pbk)
U1  - 362.204256 
PY  - 2013///
CY  - New York
PB  - Palgrave Macmillan
KW  - Telephone
KW  - Counselling
KW  - Counselor and client
KW  - Crisis intervention (Mental health services)
KW  - Hotlines (Counseling)
KW  - Telephone Skills
KW  - Telephone Counselling Practice
KW  - FSSH
N1  - Include Refernces and Index
ER  -