TY - BOOK AU - Gschwandtner,Gerhard TI - The ultimate sales training workshop: a hands-on guide for managers SN - 0071476032 (pbk) U1 - 658.31245 PY - 2007/// CY - New York PB - McGraw-Hill KW - Selling KW - Sales personnel KW - Strategic accounts KW - Consultative selling KW - Attitude motivation KW - Emotional intelligence KW - Handbooks, manuals, etc KW - FMS N1 - Includes index ER -