00599nam a22001577a 4500 42946 42946 9780071220972 (pbk) 651.7 LES Lesikar, Raymond V., Marie E. Flatley Kathryn Rentz Lesikars business communication connecting in a digital world New York McGraw-Hill Irwin 2011 xxvii, 657 p. : ill., (Col.) ; 28 cm. Include index. Social science Business communication Commercial correspondence Fundamentals of business Patterns of business Reporting FMS BK