TY  - BOOK
AU  - Hagel, John 
TI  - Net gain : expanding markets through virtual communities 
SN  - 0875847595 (hb)
U1  - 658.8002 
PY  - 1997///
CY  - Boston 
PB  - Harvard Business School Press 
KW  - Internet market
KW  - Customer relations
KW  - Customers gain
KW  - Managing organic growth
KW  - Functional management
KW  - Management agenda
KW  - FMS
N1  - Index Included.
ER  -