TY - BOOK AU - Mergel, Ines TI - Social media in the public sector field guide: designing and implementing strategies and policies SN - 9781118109939 (pbk) U1 - 352.3802854678 PY - 2013/// CY - USA PB - Jossey bass KW - Mass communication KW - Social media in the public sector field guide KW - Political participation KW - Public administration KW - Online social networks KW - Social media--Political aspects KW - RIMS N1 - Include index ER -