00547nam a22001217a 4500020002400000082001300024100003300037245008300070260003100153300004200184500004300226650015600269  a9780495502463 (pbk)  a302bWES  aWest, RchardaLynn H. Turner  aUnderstanding interpersonal communication : bmaking choices in changing times  aAustraliabWadsworthc2009  axvii, 406 p.b: ill. (col.)c; 28 cm.  aInclude glossary, refernces and index.  aCommunicationaInterpersonal communicationvCommunication culturevCommunication perceptionvVerbal non-verbal communicationvEffective listeningvFSSH