TY - BOOK AU - LexisNexis TI - Dispute resolution SN - 9780409336993 (pbk) U1 - 347.9409 PY - 2013/// CY - Australia PB - LexisNexis Butterworths KW - Negotiation KW - Australia KW - Dispute resolution (Law) KW - Understanding conflict KW - Interpersonal skills KW - Mediation KW - Arbitration KW - FSSH ER -