Cheverton, Peter Tim Hughes Bryan Foss [et al]. Key account management in financial services tools and techniques for building strong relationships with major clients - London Kogan Page 2005 - xiv, 329 p. : ill. ; 22 cm. Includes references and index. with free CD ROM. ISBN: 9780749444457 (pbk) 074944452 (pbk) Subjects--Topical Terms: Account managementManagement sciences--Financial services--Human resources--Customer needs--Key supplier--Organization--Business--RSBM--FMS Dewey Class. No.: 658.804 / KEY