Impact of perceived servicescape on patient satisfaction through mediating role of service credibility and moderating role of received word of mouth in rehabilitation
- Islamabad (unpublished) 2022
- vi, 72 p. : ill. ; 30 cm. +CD
Submitted in partial fulfillment of the requirement for the degree of Master of Science in Healthcare Management to the Faculty of Management Sciences Includes bibliographical references and appendix Thesis Supervisor: Dr. Zeeshan Ghafoor
Thesis (MS)--Riphah International University, 2022
English
Healthcare management--Healthcare service provider--Patient satisfaction--Perceived servicescape--Service credibility--FMS