Tanzila Zahid (29613)

Impact of perceived servicescape on patient satisfaction through mediating role of service credibility and moderating role of received word of mouth in rehabilitation - Islamabad (unpublished) 2022 - vi, 72 p. : ill. ; 30 cm. +CD

Submitted in partial fulfillment of the requirement for the degree of Master of Science in Healthcare Management to the Faculty of Management Sciences Includes bibliographical references and appendix Thesis Supervisor: Dr. Zeeshan Ghafoor

Thesis (MS)--Riphah International University, 2022


English


Healthcare management--Healthcare service provider--Patient satisfaction--Perceived servicescape--Service credibility--FMS

658.382 / TAN