TY - BOOK AU - Hartley,Peter TI - Business communication SN - 0415195497 (pbk) U1 - 658.45 PY - 2002/// CY - New York PB - Routledge/ Taylor and Francis Group KW - Business communication KW - Communication fundamentalism KW - Organizational communication KW - Effective writing style KW - Interpersonal communication KW - Communication change KW - Organizational change KW - Effective business documents KW - Interpersonal skills KW - FMS KW - NCUK ER -