00686cam a22001454a 4500020002000000082001800020100003800038245004900076260004300125300003300168650018400201942000700385952013300392999001500525  a0030343364 (hb)  a658.8342bSHE1 aSheth, Jagdish N.aBanwari Mittal10aCustomer behaviorba managerial perspective   aAustraliabThomson/South-Westernc2004  axix, 487p.b: ill.c; 25 cm. 0aConsumer behaviorvConsumers' preferencesvConsumer satisfactionvMarketingvCustomer decisionsvCustomer relationshipvDecision makingvBuilding loyaltyvMarket valuesvFMSvNCUK  cBK  00104070aEVCbEVCd2012-09-14ePurchased: Book Findersg850.00l0o658.8342 SHEp5936r2012-09-14 00:00:00t1w2019-02-21yBK  c4761d4761