TY - BOOK AU - Onsman,Harry TI - Management power tools: a guide to 20 of the most powerful management tools and techniques ever invented SN - 0074713450 (pbk) U1 - 658.5 PY - 2004/// CY - New York PB - MacGraw Hill KW - Management KW - Marketing KW - Management tools KW - Strategic positioning KW - Managing people KW - Strategic invent KW - Understanding customer KW - Managing time KW - FMS ER -