TY - BOOK AU - Barkley,Bruce T. TI - Customer-driven project management: building quality into project process SN - 0071369821 (pbk) U1 - 658.4013 PY - 2001/// CY - Boston PB - McGraw-Hill KW - Project management KW - Total quality management KW - Customer-driven quality KW - Quality management KW - Leadership and quality KW - Quality project review KW - FMS N1 - Include index ER -