TY  - BOOK
AU  - Peter Robinson (editor)
TI  - Operations management in the travel industry
SN  - 9781780646114 (pbk)
U1  - 910.68 
PY  - 2016///
CY  - London
PB  - CABI
KW  - Tourism management
KW  - Business planning
KW  - Travel industry
KW  - Service encounter
KW  - Travel management
KW  - RIHCA
N1  - Includes index
ER  -