TY - BOOK AU - Muneeba Razzaq (12907) TI - The effect of service quality on patient loyalty with mediation of patient relationship management and moderation of hospital brand image U1 - 658.382 PY - 2021/// CY - Islamabad PB - (unpublished) KW - Healthcare management KW - Patient relationship management KW - Hospital service quality KW - Hospital's brand image KW - Patient loyalty KW - FMS N1 - Submitted in partial fulfilment of the requirement for degree of Master of Science in Healthcare Management to the Faculty of Management Sciences; Includes bibliographical references and appendix; Thesis supervisor: Mr. Abdul Rehman Saeed; Thesis (MS)--Riphah International University, 2021 ER -