TY - BOOK AU - Naveed Qaiser, Muhammad (32849) TI - Impact of customer oriented strategy on firm's business performance with mediating role of innovation capability and moderating role of environmental turbulence U1 - 658.5 PY - 2023/// CY - Islamabad PB - (unpublished) KW - Engineering management KW - Customer oriented strategy KW - Environmental turbulence KW - Business performance KW - Innovation capability KW - FMS N1 - Submitted in partial fulfillment of the requirement for the degree of Master of Science in Engineering Management to the Faculty of Management Sciences; Includes bibliographical references and annexure; Thesis Supervisor: Prof. Dr. Nawar Khan; Thesis (MS)--Riphah International University, 2023 ER -