00523cam a2200109 a 4500020002100000082001800021100003400039245010200073260003900175300003700214650016200251 a0070593973 (hbk)00a658.4092bHIE1 aHiebert, Murray,aBruce Klatt14aThe encyclopedia of leadership ba practical guide to popular leadership theories and techniques  aNew Delhi bTata McGraw-Hillc2001 axxxi, 479 p. b: ill. c; 25 cm. 0aLeadershipvHandbooks, manualsvBig picture thinkingvStrategic thinkingvDesigning productive processvCritical thinking and innovationvCommunicationvFMS