Impact of quality of health care services at tertiary care hospitals on patient's loyalty with patient's satisfaction as a mediator and physician's empathy on moderator - Shahid Ahmed (41591) (Islamabad (unpublished), 2023)
Submitted in partial fulfillment of the requirement for the degree of Master of Science in Management Sciences (Healthcare Management- Public Health) at Faculty of Management Sciences
Includes bibliographical references and appendix.
Thesis supervisor: Mr. Sajjad Hussain
Thesis (MS)--Riphah International University, 2023
English
Keywords: Healthcare management -- Health services quality -- Healthcare services -- Patient satisfaction -- Public health -- FMS