TY - BOOK AU - Shahid Ahmed (41591) TI - Impact of quality of health care services at tertiary care hospitals on patient's loyalty with patient's satisfaction as a mediator and physician's empathy on moderator U1 - 658.382 PY - 2023/// CY - Islamabad PB - (unpublished) KW - Healthcare management KW - Health services quality KW - Healthcare services KW - Patient satisfaction KW - Public health KW - FMS N1 - Submitted in partial fulfillment of the requirement for the degree of Master of Science in Management Sciences (Healthcare Management- Public Health) at Faculty of Management Sciences; Includes bibliographical references and appendix.; Thesis supervisor: Mr. Sajjad Hussain; Thesis (MS)--Riphah International University, 2023 ER -