TY  - BOOK
AU  - Jeston, John 
TI  - Business process management: practical guidelines to successful implementations
SN  - 9780367771607 (pbk)
U1  - 658.402 
PY  - 2022///
CY  - London
PB  - Routledge
KW  - Business process management
KW  - Process lifecycle
KW  - Process redesign
KW  - Performance improvement
KW  - Strategy alignment
KW  - Automation
KW  - FC
N1  - Includes bibliographical references and index
ER  -