Bashir Ullah (41608) <br/><br/>
Unlocking patients' expectations and satisfactions  analyzing the healthcare workers' training and service quality 

 - Islamabad  (unpublished)  2025 
 - 81 p.  : ill.  ; 30 cm.  +CD 
<br/><br/> Submitted in partial fulfillment of requirements for the degree of Master of Science in Healthcare Management to the Faculty of Management Sciences  Includes bibliographical references and appendix  Thesis supervisor: Prof. Dr. Muhammad Sarmad 
<br/><br/>Thesis (MS)--Riphah International University, 2025 
<br/><br/><br/>English 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Healthcare management--Patient satisfaction--Service quality--Patient expectation--Hospital management--FMS
<br/><br/><label>Dewey Class. No.: </label>658.382  / BAS