TY - BOOK AU - Faiza Shahzad (59258) TI - Ai powered chatbots on social media : a study of user experience and satisfaction U1 - 302.23 PY - 2025/// CY - Islamabad PB - (Unpublished) KW - Media Studies KW - Social media KW - Quantitative KW - Satisfaction KW - Chatbots KW - FSSH N1 - Submitted in the partial fulfillment of the requirements for the degree of Master of Science in media studies to the department of Social sciences; Includes bibliographical references; Thesis supervisor: Dr. Muhammad Riaz; Thesis (M.S.)--Riphah International University, 2025 ER -