00558nam a22001337a 450000500170000002000240001708200200004110000180006124500580007926000230013730000330016050000330019365001980022620260706132208.0  a9781856177993 (pbk)  a 647.94068bTES  aTesone, Dana.  aPrinciples of management for the hospitality industry  aUKbElsevierc2010  aix, 405 p.b: ill.c; 24 cm.  aIncludes glossary and index.  aHospitality managementaHospitality industryvEvolution and ethics vProductivity strategies vService enterprisesvHospitality administrationvHospitality industryvTourism hospitality vRIHCA