TY - BOOK AU - Tesone, Dana. TI - Principles of management for the hospitality industry SN - 9781856177993 (pbk) U1 - 647.94068 PY - 2010/// CY - UK PB - Elsevier KW - Hospitality management KW - Hospitality industry KW - Evolution and ethics KW - Productivity strategies KW - Service enterprises KW - Hospitality administration KW - Tourism hospitality KW - RIHCA N1 - Includes glossary and index ER -