Kimmel, Allan J.
Connecting with consumers : marketing for new marketplace realities
- New York Oxford university press 2010
- xvi, 333 p. : ill. ; 24.5 cm.
9780199556502 (pbk)
Management Sciences
Consumer behavior--Customer engagement--Customer relationship--marketing strategies--Modern marketing--Marketplace realities--RSBM--GLB-LHR
658.8 / KIM