TY - BOOK AU - Kimmel, Allan J. TI - Connecting with consumers: : marketing for new marketplace realities SN - 9780199556502 (pbk) U1 - 658.8 PY - 2010/// CY - New York PB - Oxford university press KW - Management Sciences KW - Consumer behavior KW - Customer engagement KW - Customer relationship KW - marketing strategies KW - Modern marketing KW - Marketplace realities KW - RSBM KW - GLB-LHR ER -