The path to patient loyalty: unpacking the impact of IPD, ward enviroment, and healthcare services - Areej Fatima (50243) (Islamabad (unpublished), 2025)
Submitted in partial fulfilment of the requirements for the degree of Master of Science in Healthcare Management to the Faculty of Management Sciences
Includes bibliographical references and appendix
Thesis supervisor: Dr. Ashiq Ali
Thesis (MS)--Riphah International University, 2025
English
Keywords: Healthcare management -- In-patient department -- Patient loyalty -- Healthcare services -- Word environment -- Hospital management -- Services quality -- HCM -- FMS