TY - BOOK AU - Gursoy, Dogan TI - Handbook of scales in tourism and hospitality research SN - 9781780644530 (pbk) U1 - 910.72 PY - 2015/// CY - UK PB - CPI Group KW - Hospitality management KW - Hospitality industry KW - Marketing research KW - Internal marketing KW - Promotion policy KW - Tourism KW - RICHA KW - GLB-LHR ER -