00595nam a22001217a 4500020002400000082001900024100001800043245012900061260005400190300003400244500003300278650016200311  a9781419583322 (pbk)  a647.95029bALO  aAlonzo,Roy S.  aThe upstart guide to owning and managing a resturantb: a hands-on practical introduction to the complex resturant business.  aUnited State of AmericabKaplan Publishing c2007  ax, 294 p.b: ill.c; 22.7 cm.  aIncludes appendix and index.  aRestaurants managementaHospitality industryvRestaurant operationsvBusiness planningvCustomer servicevCost controlvService qualityvMenu planningvRICHA