TY - BOOK AU - Alonzo,Roy S. TI - The upstart guide to owning and managing a resturant: : a hands-on practical introduction to the complex resturant business SN - 9781419583322 (pbk) U1 - 647.95029 PY - 2007/// CY - United State of America PB - Kaplan Publishing KW - Restaurants management KW - Hospitality industry KW - Restaurant operations KW - Business planning KW - Customer service KW - Cost control KW - Service quality KW - Menu planning KW - RICHA N1 - Includes appendix and index ER -