TY - BOOK AU - Kazarian,Edward A. TI - Work analysis and design for hotels, resturants and institutions SN - 0870553178 (hb) U1 - 658.53 CY - United States of America PB - AVI Publishing Company, Inc. KW - Hospitality management KW - Hotel operation KW - Task analysis KW - Front office operations KW - Restaurant workflow KW - Staff utilization KW - Human resource KW - RICHA N1 - Includes bibliography, glossary, appendix and index ER -