Kabtamu;Tadesse <br/><br/>
Customer satisfaction towards hotel service quality  : customer satisfaction in hotel service 

 - Germany  Lambert Academic Publishing  2013 
 - v; 62 p.  : ill.  ; 22cm. 
<br/><br/> includes references and appendix 
<br/><br/><label>ISBN: </label>9783846593752 (pbk) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Hospitality Management--Customer Satisfaction--Perceived Service Quality--Complaint Handling--Likert Scale--Regression Analysis
<br/><br/><label>Dewey Class. No.: </label>259.53  / KAB