00574nam a22001457a 4500 0 0 0 0 GGL GGL 2026-04-22 0 259.53 KAB 119013 2026-04-22 00:00:00 1 2026-04-22 BK 61819 61819 9783846593752 (pbk) 259.53 KAB Kabtamu;Tadesse Customer satisfaction towards hotel service quality : customer satisfaction in hotel service Germany Lambert Academic Publishing 2013 v; 62 p. : ill. ; 22cm. includes references and appendix Hospitality Management Customer Satisfaction Perceived Service Quality Complaint Handling Likert Scale Regression Analysis BK