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  <titleInfo>
    <title>The new relationship marketing</title>
    <subTitle>: how to build a large, loyal, profitable network using the social web</subTitle>
  </titleInfo>
  <name type="personal">
    <namePart>Smith, Mari</namePart>
    <role>
      <roleTerm authority="marcrelator" type="text">creator</roleTerm>
    </role>
  </name>
  <typeOfResource>text</typeOfResource>
  <originInfo>
    <place>
      <placeTerm type="text">New Jersey</placeTerm>
    </place>
    <publisher>John Wiley and Sons</publisher>
    <dateIssued>2011</dateIssued>
    <issuance>monographic</issuance>
  </originInfo>
  <physicalDescription>
    <extent>xxxiii, 238 p. : ill. ; 23.8 cm. </extent>
  </physicalDescription>
  <note>Includes index .</note>
  <subject>
    <topic>Management sciences Relationship marketing</topic>
    <topic>Customer relationship</topic>
    <topic>Marketing techniques</topic>
    <topic>Online marketing</topic>
    <topic>Business skills</topic>
    <topic>Social network</topic>
    <topic>RSBM</topic>
    <topic>GLB-LHR</topic>
  </subject>
  <classification authority="ddc">658.872 SMI</classification>
  <identifier type="isbn">9781118063064 (hb)</identifier>
  <recordInfo>
    <recordChangeDate encoding="iso8601">20260506171250.0</recordChangeDate>
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