TY - BOOK AU - Montgomery,Douglas C. TI - Managing, controlling and improving quality SN - 9780471697916 (hb) U1 - 658.562 PY - 2011/// CY - United States of America PB - John Wiley & Sons, Inc. KW - Quality control KW - Industrial quality management KW - Statistical process control KW - Sampling inspection KW - Quality standards KW - Industrial production KW - Control charts KW - RSBM N1 - Includes glossary, references and index ER -