TY  - BOOK
AU  - Lucas, Rosemary E.
TI  - Employment relations in the hospitality and tourism industries
SN  - 9780415297110 (hb)
U1  - 647.94068  
PY  - 2004///
CY  - United States of America
PB  - Routledge, Taylor & Francise Group
KW  - Hospitality management
KW  - Hospitality industry
KW  - Tourism industry
KW  - Employment law
KW  - Skills shortages
KW  - Customer role
KW  - Trade unions
KW  - RIHCA
KW  - GLB-LHR
N1  - Includes appendix, bibliographical references and index
ER  -