Noor ul Ain Javeed (62627)

Impact of waiting time on patient satisfaction, the mediating role of patient stress and moderating role of communication quality - Islamabad (unpublished) 2026 - ix, 71 p. : ill. ; 30 cm. +CD

Submitted in partial fulfilment of the requirements for the degree of Master of Science in Healthcare Management to the Faculty of Management Sciences. Includes bibliographical references and appendix Thesis supervisor: Muhammad Saif ul Islam

Thesis (MS)--Riphah International University, 2026


English


Healthcare management--Communication quality--Patient satisfaction--Hospital services--Patient stress--FMS

658.382 / NOO